Frequently asked questions
Our Over 50 Life Insurance is a simple way to leave your loved ones money when you die. If you're a UK resident aged 50 to 80, you're guaranteed acceptance with no medical.
Yes, you're covered for any death, including death resulting from coronavirus, after your second year - as long as your payments are up to date.
If you die in the first two years of your policy, we will return your payments.
If you die in an accident (as defined in our terms and conditions), in the first two years of your policy, we pay out the full amount.
If you die after the first two years of your policy, the full payout will be paid out.
As soon as the claim has been approved and we have all the paperwork we’ve asked for, we make the payment via BACS transfer. The funds usually clear in five working days.
You can find out more about making a claim here.
If you stop paying altogether you could lose your insurance. We want to keep you covered and our Over 50 Life Insurance has different ways to help:
Flexible payments – you can reduce your monthly payments by bringing down your payout amount, as long as you’re paying at least £3.95 a month.
Payment holiday - After your first year, you can have a break from making your monthly payments for up to six months - and still stay insured.
You'll have to make up the missed payments or reduce your payout amount after your payment holiday finishes.
You can have up to two payment holidays during your policy – only one can be taken within any twelve month period.
Payout Promise – If you need to stop paying altogether, we promise that your family can still get half of the payout when you die, as long as you’re at least halfway through paying for your policy.
That’s halfway from the start of the policy until the policy anniversary date after you turn 90. You stop paying at that policy anniversary or when you die, whichever comes first.
Choose how much you can afford each month from £3.95 to leave your loved ones some money when you die. The maximum payout you can get is £10,000. The more you pay each month, the bigger the payout amount is.
The maximum payout amount is £10,000. You can have more than one life insurance policy with us, but you cannot exceed a total payout amount of £10,000.
Your Over 50 Life Insurance lasts until you die, providing you are up to date with your monthly payments. We will automatically stop collecting payments on the policy anniversary following your 90th birthday, or if you die, whichever comes first, but your insurance will continue for the rest of your life.
The policy is designed for you to make your monthly payments until the policy anniversary following your 90th birthday. If you stop making your payments before you're halfway through your payment term your insurance will end and you'll get nothing back. If you stop after the halfway point, your family will get some money when you die.
No, but you can have one each.
No, you cannot cash in your policy at any time. Over 50 Life Insurance only pays out on your death.
You can cancel your policy at any time. If you cancel within 30 days of starting your insurance, we'll refund any payments you've made. If you cancel after that, you won’t get anything back. If you feel you can’t afford your insurance, talk to us. We may be able to reduce it to bring down your payments.
If you need to stop paying, your family can still get half of the payout when you die, as long as you’re at least halfway through paying for your policy. That’s halfway from the start of the policy until the policy anniversary date after you turn 90. You stop paying at that policy anniversary or when you die, whichever comes first.
No. It's worth thinking about inflation, as prices increase over time and the payout you choose today may not be enough for your family in the future. If you would like a bigger payout, you can apply to take out an extra policy for as little as £1 a month. The maximum insurance you can have is £10,000.
If you then want to leave more money for your family at a later date, you may be able to take out an extra policy from just £1. The maximum insurance you can have is £10,000 across all Over 50 Life Insurance policies taken out with us.
You pay to the policy anniversary date after you turn 90, or until you pass away, whichever comes first. It’s worth remembering that depending on how long you live for, you could pay more in than the money paid out when you die.